Improving Organisational Performance through Advanced Business Education (vortrag)

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Improving Organisational Performance through Advanced Business Education (vortrag)
Autor Uwe Lämmel, Roger Silberberg, Chris Nhlapo
Tagung/Veranstaltung 4th International Conference on Engineering and Business Education
Ort Kapstadt
vom 20. November 2011 bis 23. November 2011
Review peer
Titel Proceedings Proceedings of th 4th ICEBE and 1st SAFRI J2EX
Autor Proceedings
Erscheinungsjahr 2011

4th International Conference of Engineering & Business Education and 1st SAFRI Journey to Excellence Conference, 20 - 23 November 2011, Kapstadt, Südafrika



This paper addresses competitiveness and productivity issues facing business in today’s connected, mobile and information-based society.

In South Africa, competitiveness has declined steadily. The World Economic Forum’s Global Competitiveness Index ranks South Africa 34 in 2001 and 54 in 2010, meaning that the ability of South Africa to compete in international markets is worsening. South Africa has also slipped in the ITU Development Index, dropping from place 77 in 2003 to 92 in 2009. Key outcomes of these statistics are the deteriorating ability of South Africa to transition into a knowledge economy, and adverse effects on the country’s ability to create new industries and reduce unemployment.

Research conducted by the writers suggests that ineffective and sub-optimal use of information assets plays a major role in this critical situation. In a large number of cases, information management projects do not fulfil expectations or they simply fail. Decisions regarding the acquisition and deployment of information and knowledge management assets rest with senior executives, and they are not always appropriately informed about the impact on the organisation of emerging information management developments. A communications gap exists between the business executives and the information technology specialists. This paper describes a recently-launched course that will equip these executives to extract maximum return from their investment in information technology.

The structure of the course and how information technology is used for strategic business decisions is outlined, including the impact that correct adoption of the principles and strategies covered in the course can have on the organisations financial performance. Specific instances where the principles and strategies have been applied successfully are illustrated.

While this course is of major importance to a country with declining performance, it has equal relevance to organisations globally that need to maintain their performance in internationally competitive markets.

Initiated by research in South Africa and internationally, the Master of Business Systems (MBS) has been developed by Hochschule Wismar (HSW) and Innovation Africa (IA), and, as a joint project by Cape Peninsula University of Technology (CPUT), IA, and HSW, is on its way to become a success story.

Keywords: Business systems, Information Technology and Leadership, Business Processes, Business Informatics, Master degree programme, business education, higher education

full paper